Data Intake & Integrations

Connect alerting, collaboration, ticketing, and monitoring sources into one incident pipeline

Connected sources

Simulated sources

Events today

2,677

Pipeline status

Ingesting

Data sources

PagerDuty

Alerting

Connected

On-call alerts and escalation events.

142 events todayLast event 2m ago

Slack

Collaboration

Connected

War room updates and incident discussion.

318 events todayLast event just now

Jira

Ticketing

Connected

Follow-up tickets and action item tracking.

27 events todayLast event 14m ago

AWS CloudWatch

Monitoring

Connected

Infrastructure alarms and metric thresholds.

904 events todayLast event 30s ago

Datadog

Monitoring

Simulated

APM traces, deploy markers, and SLO monitors.

1,230 events todayLast event 1m ago

Zendesk

Support

Simulated

Customer impact signals from support volume.

56 events todayLast event 6m ago

Webhook & API intake

Any external system can POST events into ResolveOps AI. Events are normalized and mapped to the right incident automatically.

POST https://api.resolveops.ai/v1/ingest/eventsCopy

{
  "source": "pagerduty",
  "event_type": "alert.triggered",
  "service": "payments-api",
  "severity": "SEV1",
  "occurred_at": "2026-06-26T13:42:11Z",
  "payload": { "error_rate": 0.38 }
}

Authenticated with a per-organization API key stored in Vercel environment variables. Events persist to theexternal_eventstable resolveops-ai-events in Amazon DynamoDB.

Incoming Incident Events

10 events ingested

Source	Event type	Service	Severity	Timestamp	Mapped incident
PagerDuty	`alert.triggered`	Payments API	SEV1	13:42:11	INC-4821
Datadog	`monitor.error_rate`	Payments API	SEV1	13:42:40	INC-4821
Datadog	`deploy.marker`	Database Cluster	info	13:39:02	INC-4821
Slack	`message.warroom`	Payments API	info	13:46:55	INC-4821
Jira	`ticket.created`	Payments API	SEV2	15:05:30	INC-4821
Zendesk	`ticket.spike`	Customer Portal	SEV2	14:03:18	INC-4821
CloudWatch	`alarm.5xx`	Customer Portal	SEV2	13:58:44	INC-4821
Datadog	`monitor.latency`	Notification Service	SEV3	14:05:09	INC-4821
PagerDuty	`alert.resolved`	Payments API	info	14:41:22	INC-4821
CloudWatch	`alarm.cpu`	Database Cluster	SEV4	12:11:03	unmapped